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Social Services

Social Services
The Opportunity Alliance
50 Monument Square
Portland, Maine 04101
central intake 207-523-5049
administrative offices 207-874-1175
toll free 1-877-429-6884
TTY: 207-874-1180
fax 207-874-1181
More Information at their web site http://www.opportunityalliance.org/
Together, we’ll build a stronger community.
Our Mission and Vision

The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance envisions contributing meaningfully to a community in which families and individuals are thriving and supported as they pursue their aspirations for a better life. Within The Opportunity Alliance, there is a shared belief that positive change is possible.

Our programming includes:
Early Childhood Education;
Family and Community Supports;
Children and Youth Mental Health Services;
Adult Mental Health Services;
Crisis Intervention and Prevention;
Information and Referral;
and Community Initiatives.

Emergency Services

Cumberland County Crisis Response

Our Facebook page link.

Cumberland County Crisis Response (CCCR) is available 24/7 to any resident of Cumberland County. An individual can access crisis services by:

  • Phoning 774-HELP (4357) or 1-888-568-1112 (Voice or TDD) 24 hours a day

  • Walking in to the Crisis Center at 50 Monument Square.

Individuals experiencing a mental health crisis have immediate access to a team of professionals who are trained to respond to mental health crises 24 hours/day. Individuals in crisis can be seen at the location of their choice as long as the environment is safe for both the client and the mobile outreach clinician. Such locations include the client's home, emergency departments, other treatment facilities, or at the crisis center.

Triage through the crisis center allows quick response to mental health crises, short-term treatment to allow people to stabilize outside of a hospital setting, and facilitated access to emergency room services or hospitalization when necessary.

Cumberland County Crisis Response (CCCR) consists of:

2-1-1 Maine:

Maine's Health and human services information and referral system; a statewide resource directory of over 8000 resources. 

774-HELP (support & intervention):

With the goal of providing one-call access to help, we offer the 774-HELP toll-free 24-hour crisis line; crisis intervention and suicide hotline. Accessible 24 hours a day 7 days a week. Call 774-4357 or (statewide) 1-888-568-1112.

Acute Care Services:

Crisis follow-up counseling and resource development for adults after a mental health crisis episode.

Broadway Crossings:

A short-term therapeutic residential alternative to hospitalization for adults experiencing a mental health crisis.

Mental Health Police Liaison:

Provides crisis intervention, assessment, and assistance in facilitating crisis services.

Mobile Outreach:

24-hour response for adults, families and children during a mental health crisis, providing assessment, crisis intervention and psychiatric services throughout Cumberland County.


OTHER Abuse & crisis information, Hotline LINKS


Adult Protective Services - Services to protect incapacitated and dependent adults (age 18 and over) in danger of abuse, neglect or exploitation.


Child Abuse Action Network - The Child Abuse Action Network (CAAN) is a multi-disciplinary, public and private sector committee committed to enhancing the professional and public response to child abuse in Maine.


Child Protective Services - The child abuse hotline is staffed 24 hours a day.


Mandated Reporters - Information and resources for people who are required by law to report suspected abuse, neglect or exploitation.
Food Services